Challenges in communication have persisted in a multi-cultural environment since much before presents became gifts , inclines transformed into ramps , and way long before lifts took avatar as elevators .It gets quite an aggravated challenge when a single medium of communication is used, such as only voice call or written email. Communication Mindmap Today's cross-functional, cross time zone and multi-location teams make collaborative working quite a challenge. In most occasions, colleagues in different locations don't meet frequently and that lack of face time compounds the problem manifold. Worse still, even the most common forms of intra-organization communication - email and telephone calls - are devoid of visuals, as well as tactile elements. Due to this missing visual/tactile component, body language elements, that often provide a context to the words, go completely missing. The consequence is that communication gets distorted and messages misunderstood.