Skip to main content

Metis Talent Management brand new website goes live

Last fortnight was a joy, as we came to the launch of Metis Talent Management's website. Metis is a Singapore based organisation that advises clients on Talent Management with a primary focus on Talent Development and Organisation Design. Best wishes to team Metis!

The other great thing is how folks at Metis approached this by going in for a full overhaul, including getting a new logo and brand colours. Do leave your comments on what you feel about the website and the logo!!

Communication in Multi Cultural World

Challenges in communication have persisted in a multi-cultural environment since much before presents became gifts, inclines transformed into ramps, and way long before lifts took avatar as elevators.It gets quite an aggravated challenge when a single medium of communication is used, such as only voice call or written email.

Communication Mindmap




Today's cross-functional, cross time zone and multi-location teams make collaborative working quite a challenge. In most occasions, colleagues in different locations don't meet frequently and that lack of face time compounds the problem manifold. Worse still, even the most common forms of intra-organization communication - email and telephone calls - are devoid of visuals, as well as tactile elements. Due to this missing visual/tactile component, body language elements, that often provide a context to the words, go completely missing. The consequence is that communication gets distorted and messages misunderstood.

For a client-vendor communication, such issues can cause completely unwelcome problems. One approach to avoid such issues is to rely on video communication channels such as videoconference, Skype and Google Hangout, that allow the users to see as well as listen. The advantage of such channels over email or teleconference is that one is able to see the facial expressions, the body posture, and the hand movements, and therefore, the chances of accidental misunderstandings are somewhat reduced.  

Another technique is to begin a conversation with a 'small talk' (an unrelated to the business agenda item), that gets everyone familiarised with each other's communication style and personality, before getting onto business items.  






Comments

Popular posts from this blog

SO, BUSINESSWORLD PUBLISHES MY LETTER!

I found my letter to the editor carried in the Businessworld issue of 10 Oct 2005!(Click on the image to see a full view)

FROM THE 'SETS' OF THE MOVIE 'GANDHI'

I took this picture from a train as it ambled its way over the bridge on the river Son near Patna (Exact location Koilwar or Koelwar as you choose to spell it)
Discerning folks will recall the scene in the movie 'Gandhi' where a steam loco driven train halts on this bridge(from where this picture is taken) and passengers, including Gandhiji go down to the river. It is a very touching scene as Gandhiji notices a poor lady trying to cover her body with whatever little clothes she could afford and Gandhiji quietly letting go of a cloth that was on his shoulder so that the flow of the water leads the cloth to the lady. I have crossed this bridge so many times and it feels so serene and calm at this place.
Only that this is not the movie set, but the location of one of the historical experiences of …